Website Security
Your account information is private and will not be shared with third parties.
This website does not store credit card or bank account numbers. The information you provide for property tax payments is passed directly through a secured channel to our payment processing vendor.

S.B. County Online Property Tax Privacy Policy

Last modified: July 27, 2008

At County of Santa Barbara we recognize that privacy is important. This Policy applies to the Santa Barbara County Online Property Tax System.

If you have any questions about this Policy, please feel free to email us here, call us at (805)568-2920, or contact us in person at 105 East Anapamu Street, Santa Barbara 93101.

Information we collect and how we use it

Information you provide - When you sign up for a Login Account, we ask you for personal contact information (such as your name, mail address, email address and an account password).

Website cookies - When you login to our website, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services may not function properly if your cookies are disabled.

Log information - When you use our service, our servers automatically record information regarding your property searches and payments. These logs may include information such as your user account ID, properties searched, installments paid and the date and time of your request.

User communications - When you send email or other communication to [email protected], we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

We only processes personal information for the purposes described in the applicable Privacy Policy an/or privacy notice for specific services. In addition to the above, such purposes include:

Auditing, research and analysis in order to maintain, protect and improve our services;
Ensuring the technical functioning of our network; and
Developing new services.

Our service processes personal information on our servers in the United States of America. In no case do we process personal information on a server outside your own country.

Choices for personal information

When you sign up for a new Login Account, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes.   We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

Information sharing

We will not share your personal information with departments outside of the County of Santa Barbara.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of and types of property searches and collection totals.

Please contact us here for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to county employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

We processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use our system, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Policy, please feel free to email us here, call us at (805)568-2920, or contact us in person at 105 East Anapamu Street, Santa Barbara 93101.

To help protect your password, follow these guidelines for creating a unique password:

1. Be creative. Don't use words that can be found in a dictionary. Use at least six characters.
2. Don't use sequential numbers (0123)
3. Include punctuation marks. Mix capital and lowercase letters. Include numbers.
4. Include similar looking substitutions, such as the number zero for the letter 'O' or $ for the letter 'S'.
5. Include phonetic replacements, such as 'Great2Have' for 'Great To Have.'
6. Don't use a password that is listed as an example of how to pick a good password.